Privacy Policy

Last updated: December 18, 2025

Cozy Comfort Co. (“we,” “us,” or “our”) operates this website and online store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with our services.

By accessing our website or making a purchase, you agree to the practices described in this Privacy Policy.

Business Information

Cozy Comfort Co.
6446 Everest Way
Sacramento, CA 95842
United States
Email: info@cozycomfortco.com

Cozy Comfort Co. is a U.S.-based business and is the data controller responsible for your personal information.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website or place an order, including your name, billing and shipping address, email address, phone number, payment and transaction details, order history, and customer communications.

We may also automatically collect certain technical information, such as IP address, browser type, device information, and website usage data (for example, pages viewed and interactions).

How We Use Your Information

We use your personal information to process and fulfill orders, communicate with you about your order or account, provide customer support, arrange shipping and handle returns or replacements, improve our website and services, send marketing communications (which you may opt out of at any time), and comply with legal and regulatory requirements.

Payment Processing

Payments placed through our store are processed securely by third-party payment providers. Cozy Comfort Co. does not store or have access to your full payment card details.

Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, including our ecommerce platform provider (Shopify), payment processors, shipping carriers such as USPS or DHL, and service providers that assist with website hosting, analytics, or customer support.

These third parties are permitted to use your information only to perform services on our behalf and are required to protect your information. We do not sell your personal information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. You can control or disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, request correction of inaccurate personal information, request deletion of your personal information, or opt out of marketing communications.

To exercise these rights, please contact us using the information below.

Data Security & Retention

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to fulfill orders, meet legal obligations, resolve disputes, and enforce our policies.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Cozy Comfort Co.
Email: info@cozycomfortco.com
Address: 6446 Everest Way, Sacramento, CA 95842, United States
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM PST